You have 30 DAYS from the day your order is delivered to you (according to the tracking number) to send unworn merchandise back for a refund. All returns should be sent to:

Ella and Anne

1449 Boone Park Circle

Santa Clara, Ut 84765
Please include a copy of your name and order number, so that we can clearly identify the order that you would like refunded.
Once we receive your return, the item(s) will be inspected for signs of wear or use. If it is found to be in returnable condition, we will refund your method of payment. If it is not in returnable condition or it is received after the 30 day policy, items will be returned to sender after which there will be no refund issued. Shipping costs will not be refunded.